Terms of Sale and Software License Agreement

Version: 1.3
Effective date: 10 August 2026

These Terms govern purchases and use of PatchDNA digital products supplied by Individual Entrepreneur Igor Grigoryevich Molka. Please read them before placing an order. Nothing in these Terms limits consumer rights that cannot lawfully be excluded in the Customer's country.

1. General

1.1. The Licensor supplies access to Software and grants a limited right to use it. Payment does not transfer the source code, the underlying technology, ownership of the Software, or any exclusive intellectual-property right.

1.2. These Terms apply to current and future PatchDNA applications, plug-ins, standalone applications, modules, extensions, libraries, presets, updates and associated digital materials unless separate product-specific terms are presented before purchase.

1.3. The product page and checkout form part of the agreement as regards the selected Product, price, currency, functionality, compatibility, term and included materials. Product-specific terms prevail only for that order where they conflict with these general Terms.

1.4. The Customer should retain the accepted version. PatchDNA records the document version and integrity hash accepted with the order.

2. Definitions

2.1. Licensor, PatchDNA, we, us or our means Individual Entrepreneur Igor Grigoryevich Molka, the owner or authorised supplier of PatchDNA software technology and branding.

2.2. User means an individual, or an authorised representative of an organisation, who accesses the Website or Product. Customer means a User who places an order.

2.3. Product or Software means the PatchDNA digital product identified in the order, together with included components, documentation and Updates made available under that order.

2.4. License means the non-exclusive, limited, personal, non-transferable and non-sublicensable right to use the Product under these Terms.

2.5. Account means the protected area of the Website associated with a User's email address. Activation means technical registration of an authorised Product instance on a Device.

2.6. Device means a compatible computer or other software-and-hardware environment identified by the activation system. Update means a correction, improvement or new build of a Product.

2.7. Materials means documentation, interfaces, graphics, libraries, presets and other digital elements supplied by PatchDNA. Third-Party Software means software owned by another party that may be required for, or compatible with, a Product.

2.8. Payment Provider means an independent entity that accepts or processes a payment. Website means the routing page at patchdna.ai, the Russian service at ru.patchdna.ai, the international service at global.patchdna.ai and other official pages operated for PatchDNA.

2.9. Generated Output means a preset, parameter state or related result created through the Product's automated generation functions. It does not include a completed musical work or sound recording in which that result is used as a production tool.

3. Offer and acceptance

3.1. These Terms constitute an offer to enter into a software-license and digital-supply agreement on the conditions stated here and in the checkout.

3.2. The agreement is concluded when the Customer has placed the order, affirmatively accepted the current Terms through an unchecked control, acknowledged access to the current Privacy Policy, provided the separate express instruction required for immediate digital delivery, and the Payment Provider has successfully confirmed payment.

3.3. Visiting the Website or reading a product page alone does not conclude a purchase agreement.

3.4. PatchDNA records the acceptance time and source, document versions and hashes, order identifier, and protected technical evidence reasonably required to demonstrate acceptance and prevent abuse.

3.5. Mandatory law may prescribe a different moment of conclusion or additional formalities. Those rules prevail to the extent they apply.

3.6. The Privacy Policy is a notice about processing and is not itself consent. Acceptance of these Terms, acknowledgement of the Privacy Policy, the immediate-delivery instruction, optional analytics consent and any consent to personal-data processing required by law are distinct actions and must not be treated as one bundled consent.

4. Subject of the agreement

4.1. Following payment confirmation, the Licensor makes the selected Product available and grants the License; the Customer pays the displayed price and complies with these Terms.

4.2. No exclusive right, title to source code, closed libraries, software algorithms, design, trade mark, brand, documentation or technology is assigned to the Customer.

4.3. Supply may be completed through an Account entitlement, download access, a license key, server Activation, a local license file or a technically equivalent method.

5. Placing an order

5.1. Before payment, checkout identifies the Product, total price and currency, key compatibility information and links to the legal documents.

5.2. The Customer must provide a working email address and accurate information required for payment, licensing and compliance with applicable law.

5.3. The Customer is responsible for reviewing the order, system requirements and total amount. Support may correct an email or order detail after reasonable verification of ownership.

5.4. PatchDNA may decline an unpaid order where there is an obvious technical error, Product unavailability or credible evidence of unlawful activity. If an accepted payment cannot be fulfilled, it will be refunded.

5.5. Russian Accounts and orders are served through ru.patchdna.ai. International Accounts and orders are served through global.patchdna.ai. An Account, order or License created in one regional service is not automatically available in the other.

6. Price and payment

6.1. The final price and currency are displayed before payment. A bank or Payment Provider may apply its own conversion rate or fee, which PatchDNA does not control.

6.2. Payment is complete only when confirmed by the Payment Provider. PatchDNA does not receive or store full card details where the Payment Provider processes them directly.

6.3. Taxes, receipts and payment records are handled according to applicable law and the payment route used for that order.

6.4. Discounts and promotional codes apply only under their published conditions and have no cash value outside the relevant order.

6.5. The Russian checkout normally displays the price in Russian roubles and redirects the Customer to Robokassa. The international checkout displays the price in United States dollars and the Payment Provider available for that order. A different route is used only if it is clearly shown before payment.

7. License delivery

7.1. After successful payment, the License is made available in the Account. Instructions may also be sent by email, but email delivery is not the sole method of supply.

7.2. Delivery is complete when the Customer has a real ability to access the entitlement, download the Product and activate or otherwise use it as purchased.

7.3. If access is delayed, the Customer should check the Account and junk-mail folder and then contact support. PatchDNA will correct a verified fulfilment error within a reasonable time.

7.4. The License term is stated in the order. A perpetual plan allows use of the purchased version without a fixed end date, but does not promise indefinite support, compatibility with future environments, or all future major versions free of charge.

8. Nature and scope of the License

8.1. The License is non-exclusive, limited, personal, non-transferable and non-sublicensable and remains valid only while these Terms are observed.

8.2. The User may install and activate the Product within the allowance shown for that License in the Account or Product interface. The allowance may vary by Product or plan and will not be reduced retroactively for an already completed purchase without a lawful basis.

8.3. Where an organisation is the Customer, it may authorise its personnel to use the Product within the purchased scope and remains responsible for their compliance. Public, floating or unrelated multi-user sharing requires a separate written arrangement.

8.4. The License does not provide access to source code or internal development tools.

9. Permitted use

9.1. The User may use the Product for personal and professional music production, including creating, recording, performing, publishing, licensing and selling the User's own musical works and sound recordings.

9.2. Permitted commercial use includes music for releases, film, advertising, games, video, streaming, live performance and client projects.

9.3. The User may modify Product parameters, save generated or edited presets for the User's own production workflow, and deliver a completed musical work to a client.

9.4. The User retains rights in the User's original musical works and sound recordings, subject to any rights in separately supplied third-party material.

9.5. Reasonable backup copies of installers and the User's settings may be kept for lawful personal use.

10. Generated Output and permitted commercial use

10.1. The Product uses software algorithms and an automated generation system. Results depend on selected settings, Product version, compatible environment and the state of Third-Party Software.

10.2. Generated Output may be used, edited and stored in the User's own musical projects, including commercial releases, client work, performances, film, games, advertising and other completed musical works or sound recordings. The User may sell, license and distribute those completed works.

10.3. PatchDNA does not promise that every result is absolutely unique. Similar parameters, standard features of a third-party synthesizer and the finite space of musical choices may produce similar or repeated elements for different Users.

10.4. An individual Generated Output may be transferred as an incidental and technically necessary part of a specific music-production project where that transfer does not substitute for purchasing the Product and is not offered as a standalone sound-design asset.

10.5. The User may not sell, sublicense, publish, upload, share or otherwise distribute Generated Output itself as a standalone preset file, preset pack, bank, library, database, dataset, template, generation service, backend or substantially similar sound-design product without prior written permission. This restriction applies whether distribution is paid or free and whether one result or a systematic collection is involved.

10.6. Mass extraction, scraping, unattended collection, public generation access, account sharing and construction of derivative datasets or competing catalogues from Generated Output are prohibited.

10.7. The User is responsible for rights in any external samples or materials added to the workflow. PatchDNA grants no rights in third-party material that is not included in the Product.

11. Prohibited use

11.1. The User must not copy or distribute installers, publish or share keys, sell or rent a License, sublicense the Product, transfer an Account, or make the Product available to unrelated persons beyond the licensed scope.

11.2. The User must not bypass Activation or DRM, alter licensing mechanisms, substitute server responses, emulate the licensing service, crack the Product, remove rights notices or interfere with integrity controls.

11.3. Reverse engineering, decompilation, disassembly, protocol extraction and attempts to obtain source code or closed algorithms are prohibited, except solely to the extent expressly permitted by non-waivable applicable law.

11.4. The User must not copy the interface or architecture, create a derivative software product, use the Product to develop a competing generator, or use closed mechanisms or Materials to train, benchmark or reproduce a competing technology.

11.5. Fraud, malicious traffic, credential or key enumeration, exploitation of vulnerabilities, unauthorised server access and distribution of pirated copies are prohibited.

12. Account

12.1. The User is responsible for safeguarding login credentials and for activity under the Account. Passwords are stored as cryptographic hashes and must never be sent to support.

12.2. Suspected compromise must be reported promptly. PatchDNA may end active sessions or require re-verification to secure the Account.

12.3. One Account is intended for one User or one purchasing organisation. Multiple Accounts may not be created to evade limits or enforcement.

12.4. The User may request correction or deletion. Records required to fulfil the agreement, comply with tax or accounting law, prevent fraud or defend legal claims may be retained in a restricted form.

13. Activations, Devices and technical protection

13.1. Activation may use a license key, Account status, a server response, a local license file, a protected Device identifier and periodic validity checks.

13.2. PatchDNA stores a cryptographically transformed Device identifier rather than the raw identifier in its production license records. Device name, operating system, Product version, status and relevant timestamps may also be recorded.

13.3. The Product may allow a limited offline period after a successful check. This is continuity functionality, not a free trial or an additional License.

13.4. The User can manage authorised Devices in the Account where that function is available. Deactivation does not refund the order or transfer the License to another person.

13.5. PatchDNA may temporarily limit an activation or Account where there is objective evidence of compromise, abnormal distribution, a chargeback, fraud, protection bypass or a threat to infrastructure. The User may contact support and provide proof of a lawful purchase for human review.

13.6. Security measures will be proportionate to the detected risk and will not be used to confiscate a valid License arbitrarily.

14. System requirements

14.1. PatchDNA provides separate installers for supported macOS and Windows environments. Current requirements, available platform builds and supported formats are published on the Product page, in the Account or in documentation. The Customer must check them before purchase.

14.2. Compatibility may depend on operating-system version, processor architecture, DAW, plug-in format, Third-Party Software, permissions and network access needed for initial Activation, downloads or Updates.

14.3. Compatibility with every host, custom configuration, beta operating system, virtual machine, modified system or future environment is not guaranteed.

15. Third-Party Software

15.1. A Product may require separately licensed Third-Party Software. Unless the product page expressly says otherwise, it is not included in the PatchDNA purchase.

15.2. The first PatchDNA Product is designed to work with Serum 2. Serum, Serum 2 and Xfer Records are names and marks of their respective owners. PatchDNA is an independent product and is not endorsed by, sponsored by, affiliated with or authorised by Xfer Records. Xfer Records is not a party to the Customer's agreement with PatchDNA and does not provide PatchDNA sales, support, warranties, licensing or refunds.

15.3. PatchDNA cannot control third-party availability, licensing, file locations, updates or compatibility changes. We will use reasonable efforts to correct a PatchDNA defect, but cannot guarantee restoration of functionality that a third party has permanently removed.

16. Updates and new versions

16.1. PatchDNA may issue fixes, security updates and functional improvements. Some Updates may be required for continued server compatibility or security.

16.2. An Update to the purchased major version may be provided without additional charge where stated in the order. A new major version, module, library or Product may require a separate purchase.

16.3. An Update will not deliberately remove an essential paid function without a valid technical, legal or security reason and an appropriate remedy where mandatory law requires one.

16.4. Users should keep supported versions and reasonable backups of projects and settings.

17. Technical support

17.1. Support is available through support@patchdna.ai for licensing, Account, delivery and reproducible Product issues.

17.2. No fixed response or resolution time is promised unless a separate written service level applies. PatchDNA will respond within a reasonable time according to urgency and available information.

17.3. The User may be asked for a receipt or order identifier, Product version, system details, logs and reproduction steps. The User should remove unrelated confidential material before sending diagnostic files.

17.4. Support does not include music-production tuition, custom sound design, repair of Third-Party Software or unsupported modifications.

18. Digital delivery, refunds and statutory remedies

18.1. Because the Product is supplied digitally, PatchDNA does not offer a voluntary change-of-mind refund after the License or download access has been made available, download has begun, or Activation has been completed. Non-use, a subjective creative preference, finding an alternative, selecting an incompatible environment, or failure to check published requirements does not by itself create a refund right.

18.2. A duplicate payment, failed fulfilment or other verified billing error will be corrected or refunded.

18.3. If the Product has a material, reproducible non-conformity, the Customer should provide reasonable diagnostic information. PatchDNA may first repair, replace or restore access within a reasonable time where the law permits. If that remedy fails, is impossible, or the defect is sufficiently serious, the Customer is entitled to the reduction, termination or refund required by applicable law.

18.4. Where immediate digital supply begins at the Customer's request, checkout may request separate express consent to begin performance and acknowledgment of any resulting loss of a statutory withdrawal right. That loss applies only where all requirements of the Customer's mandatory law, including required confirmation, have been met.

18.5. If a statutory withdrawal right remains available, or the Customer's local law provides a more favourable mandatory remedy, that right is preserved.

18.6. Refund requests should be sent to support@patchdna.ai with the order email, identifier, reason and relevant evidence. Approved refunds are returned through the original route where practicable; banking time is outside PatchDNA's control.

18.7. A full refund normally ends the related License and Activations when the refund is processed, except where mandatory law requires otherwise.

18.8. The Digital Product Refund Policy at https://global.patchdna.ai/en/refunds supplements this section and describes the review process. If it conflicts with these Terms, these Terms apply; mandatory consumer law always prevails.

19. Chargebacks and payment reversals

19.1. The Customer should contact support before filing a chargeback so a delivery, defect or billing issue can be investigated promptly. This does not restrict a lawful right to dispute an unauthorised transaction.

19.2. A chargeback or payment reversal may cause the License connected to that payment to be suspended while the transaction is reviewed. Other valid Licenses will not be blocked without an independent reason.

19.3. If the reversal is cancelled or the purchase is confirmed as valid, access will be restored. Fraudulent disputes, forged evidence and repeated abuse may result in termination and recovery of reasonable losses where permitted by law.

20. Intellectual property

20.1. PatchDNA and its licensors retain all rights in the Software, source and object code, algorithms, architecture, generation system, closed libraries, Materials, interface, graphics, documentation, Website, product names and branding.

20.2. No implied license is granted. Rights not expressly granted remain reserved.

20.3. Feedback may be used to improve PatchDNA without an obligation to implement it or pay compensation, but this does not transfer the User's musical works or confidential project files.

20.4. Suspected infringement may be reported to support@patchdna.ai with enough information to identify the material and the claimant's rights.

21. Suspension and termination

21.1. The User may stop using the Product at any time. Uninstalling it does not itself cancel a completed purchase or create a refund right.

21.2. PatchDNA may suspend access proportionately while investigating a material breach, piracy, fraud, chargeback, security threat, Account compromise or unlawful use.

21.3. Before permanent termination, PatchDNA will ordinarily provide notice and a reasonable opportunity to cure where the breach can be cured and immediate action is not required for security or law.

21.4. The License may be terminated for an uncured material breach, confirmed piracy or protection bypass, fraudulent acquisition, a completed full refund or chargeback, or another ground expressly permitted by law.

21.5. On termination, the User must stop using and delete the Product and protected Materials. Provisions on intellectual property, restrictions, payment disputes, liability, governing law and necessary records survive.

22. Disclaimers

22.1. Except for warranties that cannot be excluded, the Product is supplied on an “as available” basis according to the documented functionality.

22.2. PatchDNA does not guarantee a particular creative or commercial result, uninterrupted availability of all online functions, absolute uniqueness of each preset, or compatibility with every third-party or future environment.

22.3. Presets and parameter choices are creative tools, not professional legal, financial, safety or technical advice. The User remains responsible for listening checks, project backups and final production decisions.

22.4. Nothing in this section excludes a statutory conformity guarantee, required Update, or remedy for defective digital content.

23. Limitation of liability

23.1. To the maximum extent permitted by law, PatchDNA is not liable for indirect or consequential loss, lost profit, lost opportunity, loss of data, or damage caused solely by unsupported modifications, third-party failure, failure to keep backups or use contrary to documentation.

23.2. To the maximum extent permitted by law, aggregate liability arising from a Product order will not exceed the amount paid for that order.

23.3. These limitations do not apply where liability cannot lawfully be limited, including intentional misconduct, personal injury caused by fault, mandatory consumer remedies or other non-waivable liability.

23.4. A limitation applies only to the extent it is fair and enforceable under the law applicable to the Customer.

24. User responsibility

24.1. The User is responsible for lawful use, compatible hardware and software, Account security, backups, project review and rights in external materials.

24.2. The User must compensate PatchDNA for direct, documented loss caused by the User's intentional unlawful distribution, fraud, attack or infringement, to the extent permitted by law and subject to applicable procedural protections.

24.3. PatchDNA will take reasonable steps to mitigate any claimed loss and will not seek recovery for remote or speculative damage.

25. Personal data

25.1. Personal data is processed under the PatchDNA Privacy Policy applicable to the order and Account.

25.2. Licensing may process protected Device identifiers, Account and License status, app and operating-system information, timestamps and security events as described in that Policy.

25.3. The Customer must not submit another person's personal data without authority and a lawful basis.

26. Force majeure

26.1. Neither party is liable for delay caused by an event beyond reasonable control, including widespread network or power failure, natural disaster, war, government action, major infrastructure incident or failure of a critical provider despite reasonable precautions.

26.2. The affected party will use reasonable efforts to reduce the impact and resume performance. Payment obligations already due and mandatory refund rights are not cancelled merely by invoking force majeure.

27. Changes to these Terms

27.1. A new version may apply to future orders from its stated effective date.

27.2. A completed License will not be materially reduced retroactively by a later version unless a change is required by law, security or technical necessity and the User receives any remedy required by mandatory law.

27.3. Material operational changes affecting current Users will be communicated through the Website, Account, Product or email in a reasonable manner.

28. Governing law and disputes

28.1. These Terms are governed by the law of the Russian Federation, without depriving a consumer of mandatory protections or a mandatory forum available in the consumer's habitual residence.

28.2. The parties should first attempt to resolve a dispute through support@patchdna.ai. A claim should describe the order, facts and requested resolution. PatchDNA will respond within the period required by applicable law or otherwise within a reasonable time.

28.3. If no resolution is reached, a dispute may be brought before a competent court under applicable procedural and consumer law. These Terms do not impose US arbitration, waive a class remedy where such waiver is unlawful, or deprive a consumer of a legally required local forum.

29. Language versions

29.1. Russian and English versions are published for accessibility. The Russian text is the original public offer of the Russian Licensor.

29.2. For a Customer outside the Russian Federation, the English version governs interpretation unless mandatory law requires otherwise. If an inconsistency cannot be reconciled, the version presented and accepted at checkout applies, subject to non-waivable law.

30. Final provisions

30.1. If a provision is invalid or unenforceable, it is limited to the minimum necessary and the remainder remains effective, unless the agreement cannot reasonably operate without it.

30.2. Failure to enforce a provision once is not a waiver. A transfer by the Customer requires written consent; PatchDNA may transfer the agreement with the business or intellectual-property portfolio provided the Customer's rights are not materially reduced.

30.3. These Terms, the accepted order, Privacy Policy and any product-specific terms form the agreement. They do not exclude representations or rights that the law makes binding.

30.4. Electronic records, Account notices and the acceptance log may be used to evidence the transaction as permitted by law.

31. Licensor details and contact

Licensor: Individual Entrepreneur Igor Grigoryevich Molka
Taxpayer Identification Number (INN): 772377040614
Primary State Registration Number (OGRNIP): 321774600446241
Website: https://patchdna.ai
Support and legal notices: support@patchdna.ai

Current Terms: https://global.patchdna.ai/en/terms